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Terms and conditions of use of the website www.espansionegroup.it

Last Update Date: May, 9th 2024.

These terms and conditions (“T&Cs”) govern the services made available through the website www.espansionegroup.it (the “Platform”) owned by Espansione Marketing S.p.A., with registered office in Via Degli Orefici 152 - 40050, Funo (BO), Italy, P.IVA 00707821203 (hereinafter, together with its affiliated companies and/or companies under common control, “Espansione”).

The information and/or promotion of other products or services on the Platform, even if offered by third parties, not governed by these T&Cs, will be governed and/or supplemented by specific terms and conditions that will be made available from time to time on the Platform.

Article 1 - definitions

1.1 For the purposes of these T&Cs, the following terms shall, unless otherwise specified, have the following meanings:

User Account: User's profile on the Platform accessible through the creation of an appropriate password;

Platform: means the Platform, wholly owned by Espansione and accessible via the web;

Services: means the set of information services about Espansione's technologies and solutions, offered through the Platform;

T&C: means the set of provisions governing the use of the Platform, as set out in this document;

Users: people who browse the Platform, either freely or by creating a User Account.

Article 2 – purpose and scope

2.1 The primary purpose of the Platform is to inform Users about the Espansione Services. Navigation on the Platform is designed for patients, healthcare professionals, distributors, and others who may be interested in the Services.

2.2 Personal data provided while using the Platform will be processed in compliance with Regulation (EU) 2016/679 (“GDPR”), Legislative Decree 196/2003 (“Privacy Code”), as well as in accordance with the Site's privacy policy, available by clicking here. Cookies and other tracking tools will be used on the Platform. Users are encouraged to review the cookie policy, available by clicking here.

Article 3 - Registration and access to the platform

3.1 Browsing the Platform is free of charge and does not require registration. In any case, the User is responsible for Internet connection costs, according to the rates applied by their operator.

3.2 Registration on the Platform through the creation of a User Account, as well as the willingness to remain informed about the Services and/or, in the case of patients, membership in the “Closest Clinic” service presuppose, on the other hand, the acknowledgement and acceptance of these T&Cs.

3.3 Through the User Account, the User may, by way of example but not limited to: update and/or modify the data entered during registration, change the password or other settings of the User Account, receive support in relation to the Services. Instead, through the “Closer Clinic” service, the User may be contacted by an Espansione partner clinic in order to receive more details about how Espansione's technologies and solutions work. Through the Site, the User will also be able to register for in-depth events offered by Espansione. Finally, the User will be able to opt to receive informational e-mail communications related to the Services and/or Espansione's future activities.

3.4 The use on the Platform of the services referred to in Article 3.3 above is prohibited for minors under the age of 18. By using these services, therefore, the User declares under his/her own responsibility that he/she is of the required age.

3.5 You may cancel your User Account at any time using the methods made available on the Platform or by contacting Espansione at the contact details made available in the Site's privacy policy. Upon receipt of your request, Espansione will immediately disable and delete your User Account.

Article 4 – Information about services

4.1 The contents of the Site are for information and presentation of the Espansione Services only and do not constitute an offer or invitation to purchase. Through the Site, you may not purchase any of Espansione's technologies and/or solutions.

4.2 The Site may contain, or link to, information regarding various conditions pertaining to your health, medical condition, and related treatments. Such information is for informational purposes only and is not intended to substitute for, nor can it be equated with, medical or other health professional advice. The User should not use the information contained on the Site as a diagnosis or treatment for any type of problem and should always consult a health care professional, such as a physician, to determine the type of medical condition from which he or she is suffering and the treatment, if any, suitable for his or her case.

4.3 Where for the access to the Site or to some sections thereof, as well as for the use of the services referred to in article 3.3 above, the User is expressly asked to meet certain requirements (by way of example only, to be a health care professional) the User is solely responsible for the truthfulness, reliability, actuality, accuracy and completeness of what is stated for the purpose of access to the Site or some sections thereof or the services offered through the same.

4.4 In the event that the information indicated for access to the Site or one or more sections of the same is not true, correct, reliable, up-to-date, Espansione shall not be in any way and under any title, either directly or indirectly, responsible for the consequences of any kind that the User may incur as a result of the access to the Site or one or more sections of the same that occurred as a result of the insertion of untrue, incorrect, inaccurate, unreliable and out-of-date information.

Article 5 – Interactions with the platform

5.1 The Platform allows Users to send requests to Espansione, including regarding the Services.

5.2 The content of such requests must not be illegal, obscene, abusive, defamatory, must not violate the rights of third parties and must not contain computer viruses, electoral or political propaganda messages, commercial solicitation or any other form of spamming.

5.3 Espansione reserves the right not to respond to, and report to the competent authorities any, requests that conflict with these T&Cs or, in any case, with applicable law.

5.4 The User who submits a request to Espansione via the Site represents and warrants that he or she has, personally or otherwise, ownership or availability of the rights to what is transmitted on the Platform. He or she further represents that what is transmitted is relevant, true and does not conflict with these T&Cs. Espansione shall be held harmless from any liability arising out of, or in any way connected with, anything communicated and/or transmitted by the User.

Article 6 – complaints, assistance and communications

6.1 You have the right to file a complaint for issues related to your use of the Platform against Espansione by contacting Espansione at the following e-mail address: espansionegroup1@gmail.com

6.2 In the event of a complaint, Espansione will take up and acknowledge the complaint no later than fourteen (14) days from the date of receipt of the complaint.

6.3 Espansione may contact the User through the contact details provided, including during registration and login to the User Account.

Article 7 – user responsibility

7.1 All manifestations of will, acts and facts productive of legal and economic effects put in place by Users on the Platform will be attributed to them in an unquestionable manner. Each User is responsible for the confidentiality of his/her authentication credentials, codes and/or further data entered on the Platform and undertakes to use them personally and exclusively on his/her own devices.

7.2 The User is required to immediately notify Espansione of any unauthorized use of their authentication credentials, codes and/or additional data entered on the Platform and any other fact that violates its security.

7.3 Espansione shall not be liable for any damages caused by the use of such authentication credentials, codes and/or further data by another person, with or without the User's authorization, and regardless of whether the User has knowledge thereof.

7.4 In the event of alleged violations of the T&Cs, Espansione reserves the right not to activate or suspend the User Account at any time, as well as to terminate the User's access to the Services made available on the Platform, including those referred to in Article 3.3 of these T&Cs above, until the lawfulness of the User's conduct is established.

Article 8 – Responsibilities of Espansione

8.1 Espansione agrees to provide its services, to keep the Platform active and to provide technical assistance as necessary to solve problems related to the use and operation of the Platform itself, where attributable to Espansione. Any communication aimed at obtaining technical assistance on the use of the Platform shall be addressed to the contacts indicated in Article 6 above.

8.2 Without prejudice to the provisions of the preceding articles, Espansione shall not be held liable for problems in accessing and using the Platform due to causes not directly attributable to and/or related to its business. By way of example and without limitation, Espansione shall therefore not be liable for any:

- inaccurate or non-compliant uses of the Platform or the services made available to Users;

- connectivity problems and continuity of the Internet connection available to Users;

- problems dependent on the devices used by Users, their characteristics and/or any failures of the same;

- routine and/or extraordinary maintenance activities, which will in any case be scheduled so as to minimize inconvenience to Users.

8.3 In no event shall Espansione be liable for any failure to perform its obligations due to unforeseeable circumstances or force majeure (such as, but not limited to, actions of Public Authorities, floods, fires, accidents, suspensions or telecommunication problems), or events beyond its control or otherwise beyond its control.

8.4 Espansione shall also not be responsible for the actions, services, and features made available to Users through other sites, applications, and/or platforms connected to the Platform through links or other means of connection (e.g., social plug-ins). Espansione shall also not be responsible for any problems in accessing or using such services.

Article 9 – intellectual property

9.1 The intellectual property rights relating to the Platform and its content, including, without limitation, the trademark, domain name, graphics, layout, design, so-called look and feel, software and databases that enable its operation, are owned exclusively by or licensed to Espansione and are protected by intellectual property laws.

9.2 Users agree not to commit any infringement or disruption of the aforementioned rights and not to use the Platform or the content therein in such a way as to infringe or violate the intellectual property rights of Espansione and/or third parties.

9.3 Users shall not, without limitation, modify, copy, distribute, transmit, reproduce, publish, license, create derivative works from, transfer, adapt, sell, network share, disseminate, the Platform and its contents to any third party or facilitate any of the foregoing conduct. In the event that they perform the above actions, Users will be held liable for infringement of Espansione's and/or third parties' intellectual property rights in accordance with applicable law.

Article 10 - Controversies

10.1 For any judicial dispute that may arise regarding the validity or interpretation of the T&Cs or in relation to the activities carried out by Espansione on the Platform, the court of Milan, Italy shall have jurisdiction.

Article 11 – changes and updates

11.1 Espansione reserves the right to update and/or modify the Platform and these T&Cs at any time to offer new products and/or services, or to comply with legal or regulatory requirements. It is understood, however, that with respect to the User the T&Cs in effect at the time of browsing the Platform will apply.

11.2 Changes may be communicated to the email address provided during the creation of the User Account, or through such means as Espansione deems appropriate. Within the next 30-day period, the User may reject the new version of the T&Cs and unsubscribe from the Platform; however, if the User is registered to the Platform and does not communicate its desire to unsubscribe from the Platform during that period, it will automatically accept the new version of the T&Cs.

Article 12 – final provisions

12.1 These T&Cs are governed by Italian law. In the event that these T&Cs are made available in languages other than Italian, Italian law will still apply and they will be interpreted using the Italian version.

12.2 Should any provision of these T&Cs be declared invalid, void or for any reason unenforceable, this shall not affect the validity and enforceability of the other provisions.

12.3 These T&Cs will be available for download by the User at any time in the manner made available on the Platform from time to time.

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